This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your data. By using our website or contacting us, you agree to the terms of this policy. Please read it carefully to understand how we handle your information.
1. Introduction
Bea Flow creates premium WordPress websites for interior designers and design-led businesses. As part of running our website and delivering our services, we may collect certain information from visitors, leads, and clients.
We understand the importance of privacy and are committed to handling personal information in a lawful, transparent, and responsible way.
2. Information We Collect
2.1 Personal Data
We may collect personal information that you voluntarily provide, including:
- Your name, business name, and studio name
- Email address, phone number, and WhatsApp number
- Website URL, Instagram handle, and portfolio links
- Project details, brand materials, business goals, and service requirements
- Billing, invoice, or payment-related details where required
2.2 Non-Personal Data
We may also collect limited technical or usage-related information automatically, such as:
- IP address and approximate location
- Browser type, operating system, and device information
- Pages visited, time spent, and referral source
- Basic analytics and website interaction data
3. How We Use Your Information
We use your information to operate and improve our business, including to:
- Respond to enquiries and consultation requests
- Understand your project, business, and website goals
- Create proposals, strategies, quotes, and project plans
- Deliver web design, development, and launch services
- Communicate with you through email, WhatsApp, or calls
- Send invoices, project updates, and service information
- Improve our website, communication, and client experience
- Maintain security and prevent spam, abuse, or fraud
- Comply with legal, tax, or accounting obligations
4. Sharing Your Information
We do not sell your personal information. We may share limited information only when necessary to operate our services or comply with legal obligations.
We may share information with:
- Hosting, domain, email, backup, or technical service providers
- Analytics, CRM, scheduling, and communication platforms
- Payment processors, accountants, or business admin tools
- Trusted collaborators involved in fulfilling your project, where necessary
- Legal or regulatory authorities where required by law
5. Cookies and Analytics
Our website may use cookies and analytics tools to improve performance, understand visitor behaviour, and make the website more useful.
These may include:
- Essential cookies for website functionality
- Analytics cookies for traffic and usage insights
- Preference cookies, where applicable
You can manage or disable cookies in your browser settings, although some website functionality may be affected.
6. How Long We Retain Data
We retain personal information only for as long as reasonably necessary for business, service, support, legal, or record-keeping purposes.
- Enquiry data may be kept for follow-up and client communication
- Project-related information may be retained for delivery, updates, and support
- Invoice and payment records may be kept as required by law
- Analytics data may be retained according to tool-specific retention settings
7. Data Security
We take reasonable steps to protect your information using secure tools, hosting, access controls, and responsible internal handling practices.
However, no digital system is completely secure, so while we aim to protect your information, we cannot guarantee absolute security.
8. Third-Party Services and Links
Our website or communication may contain links to third-party tools, websites, or services, including scheduling platforms, payment gateways, email services, or social media platforms.
We are not responsible for the privacy practices of those third-party services. We recommend reviewing their privacy policies separately.
9. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where legally applicable
- Withdraw consent where processing is based on consent
- Object to or restrict certain uses of your personal data
To make a request, please contact us at hello@beaflow.com.
10. Children’s Privacy
Our website and services are intended for adults, professionals, and businesses. We do not knowingly collect personal information from children.
11. Portfolio and Testimonials
If we work together, we may request permission to showcase selected project work, website screenshots, testimonials, or public-facing results as part of our portfolio or marketing.
We will not intentionally disclose confidential or sensitive business information without permission.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, tools, or legal obligations.
Any updates will be reflected by revising the “Last updated” date at the top of this page.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us here: